Question 1

Shoot from the hip is an example of a(n)____________________, which is an expression that has been exhausted by overuse.

Accepted Answer

The answer of Shoot from the hip is an example...

Question 2

Headings are an effective tool for highlighting information.

Accepted Answer

A) True 
 B)False

Question 3

Microblogging consists of short messages exchanged on social media sites.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following sentences uses the most precise language?

Accepted Answer

A)  The board approved a substantial budget increase.
B)  The board approved a 34 percent budget increase.
C)  The board approved a large budget increase.
D)  The board approved a sizeable budget increase.E) A) and B)
F) A) and C)

Question 5

Taylor is enrolled in a business communications course at her local community college. She just received a paper back from her professor who noted that Taylor should review the principles for comma usage. How should Taylor handle this criticism?

Accepted Answer

A)  Report her teacher to the president of the college for abuse.
B)  Argue with her teacher about comma rules.
C)  Withdraw from the class.
D)  Accept the feedback and use it constructively to improve her future writing assignments.E) All of the above
F) B) and C)

Question 6

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

Accepted Answer

A) True 
 B)False

Question 7

Your goal as a business writer is to impress your reader.

Accepted Answer

A) True 
 B)False

Question 8

What is the most common serif typeface?

Accepted Answer

A)  Arial
B)  Times New Roman
C)  Univers
D)  CalibriE) All of the above
F) B) and C)

Question 9

Which of the following sentences avoids buzzwords and slang?

Accepted Answer

A)  Our stock prices tanked last quarter.
B)  All companies must follow the guidelines outlined in the Sarbanes-Oxley Act.
C)  The architects blew the budget for the design of the new energy center.
D)  The company decided a new paradigm shift was needed to increase sales.E) All of the above
F) B) and C) B

Question 10

You are more likely to find errors when proofreading on a computer screen than on a printed copy.

Accepted Answer

A) True 
 B)False

Question 11

The terms editing , proofreading , and evaluating are synonymous.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following best avoids a long lead-in?

Accepted Answer

A)  Yes, we will send the information you requested.
B)  This is to advise you that we will send the information you requested.
C)  You may be interested to learn that we will send the information you requested.
D)  I am writing this letter to inform you that we will send the information you requested.E) All of the above
F) B) and C)

Question 13

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Accepted Answer

A)  A grammatical mistake
B)  A proofreading error
C)  A failure to use spell check
D)  No error was made. The sentence is correct as written.E) A) and B)
F) B) and D)

Question 14

Proofreading includes which of the following tasks?

Accepted Answer

A)  Improving content and tone
B)  Fine tuning sentence and paragraph structure
C)  Correcting spelling, grammar, punctuation, names and numbers, and format
D)  Determining whether the message should be written using the direct or indirect organizational patternE) B) and D)
F) B) and C)

Question 15

Which of the following sentences avoids clichés?

Accepted Answer

A)  We can prove the benefits of exercise for stress reduction beyond a shadow of a doubt.
B)  Employees who engage in a regular fitness program are likely to pass the physical exam with flying colors.
C)  Please encourage your department members to join the health club.
D)  Last but not least, you, too, should join the fitness program.E) A) and B)
F) B) and D)

Question 16

To improve readability and comprehension,

Accepted Answer

A)  use approximately 20 or fewer words per sentence.
B)  construct paragraphs consisting of 12-15 printed lines.
C)  develop long paragraphs.
D)  avoid the use of topic sentences on shorter paragraphs.E) B) and C)
F) A) and B)

Question 17

The best way to judge the success of your communication is through feedback.

Accepted Answer

A) True 
 B)False  True

Question 18

Headings should be used only in formal messages.

Accepted Answer

A) True 
 B)False

Question 19

Words such as definitely, quite, actually, extremely, and totally are

Accepted Answer

A)  adjectives that add a welcome degree of emotion to your writing.
B)  adjectives that may be omitted because they are imprecise.
C)  adverbs that should be used only sparingly in business writing.
D)  adverbs that should be used as often as possible in business writing to show excitement and enthusiasm.E) B) and D)
F) B) and C)

Question 20

All of the following are tips you should follow when microblogging except

Accepted Answer

A)  ignore spelling, grammar, and punctuation errors.
B)  include only the main ideas.
C)  personalize your message if possible.
D)  choose descriptive but short words.E) C) and D)
F) B) and D)

Exam 4: Revising Business Messages

Shoot from the hip is an example of a(n)____________________, which is an expression that has been exhausted by overuse.

Correct AnswerverifiedShow Answer

Headings are an effective tool for highlighting information.

Correct AnswerverifiedShow Answer

Microblogging consists of short messages exchanged on social media sites.

Correct AnswerverifiedTrue

Which of the following sentences uses the most precise language?

Correct AnswerverifiedShow Answer

Taylor is enrolled in a business communications course at her local community college. She just received a paper back from her professor who noted that Taylor should review the principles for comma usage. How should Taylor handle this criticism?

Correct AnswerverifiedShow Answer

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

Correct AnswerverifiedShow Answer

Your goal as a business writer is to impress your reader.

Correct AnswerverifiedShow Answer

What is the most common serif typeface?

Correct AnswerverifiedShow Answer

Which of the following sentences avoids buzzwords and slang?

Correct AnswerverifiedB

You are more likely to find errors when proofreading on a computer screen than on a printed copy.

Correct AnswerverifiedShow Answer

The terms editing , proofreading , and evaluating are synonymous.

Correct AnswerverifiedShow Answer

Which of the following best avoids a long lead-in?

Correct AnswerverifiedShow Answer

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Correct AnswerverifiedShow Answer

Proofreading includes which of the following tasks?

Correct AnswerverifiedShow Answer

Which of the following sentences avoids clichés?

Correct AnswerverifiedShow Answer

To improve readability and comprehension,

Correct AnswerverifiedShow Answer

The best way to judge the success of your communication is through feedback.

Correct AnswerverifiedTrue

Headings should be used only in formal messages.

Correct AnswerverifiedShow Answer

Words such as definitely, quite, actually, extremely, and totally are

Correct AnswerverifiedShow Answer

All of the following are tips you should follow when microblogging except

Correct AnswerverifiedShow Answer

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True

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B

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True

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