Question 1

In the ____________________ part of the STAR technique for answering behavioral interview questions, you should describe what you did and how, including the skills or resources that you used.

Accepted Answer

The answer of In the ____________________ part of the STAR...

Question 2

When answering interview questions, interject many verbal pauses to give yourself time to formulate appropriate answers.

Accepted Answer

A) True 
 B)False

Question 3

What information should you provide your references so that they can write a recommendation?

Accepted Answer

A)  ​Name of the company
B)  ​Position title and expected job requirements
C)  ​A copy of your résumé
D)  ​You should provide all this information to your references.E) None of the above
F) A) and C)

Question 4

Most employers contact job applicants by e-mail to set up interviews.

Accepted Answer

A) True 
 B)False

Question 5

If you are rejected for a position that you remain interested in, you should avoid corresponding with that company again.

Accepted Answer

A) True 
 B)False

Question 6

In which part of the STAR technique for answering behavioral interview questions should you focus on yourself (rather than a group or team) ?

Accepted Answer

A)  Situation
B)  Task
C)  Action
D)  ResultsE) A) and D)
F) B) and D)

Question 7

Which of the following is the best advice when traveling to and arriving at your interview?

Accepted Answer

A)  Limit grooming time because the more time you have, the more nervous you will get.
B)  If something unexpected happens causing you to be late, immediately call the interviewer to explain what is happening.
C)  If you smoke on the way to the interview, brush your teeth or chew some gum when you arrive and liberally apply perfume or cologne.
D)  Arrive at the interview 15 to 20 minutes early, and greet the receptionist promptly on arrival.E) B) and D)
F) C) and D)

Question 8

Because online interviews are typically conducted using webcams and videoconferencing software, applicants do not need to worry about their appearance, nonverbal behaviors, or eye contact.

Accepted Answer

A) True 
 B)False

Question 9

After writing a follow-up letter to thank your interviewer, your next step should be

Accepted Answer

A)  alerting your references that they may be contacted by the employer.
B)  sending a small gift to the receptionist to show your sincere appreciation.
C)  calling the organization's human resources department to learn more about your competitors for the open position.
D)  waiting at least one month for a call of acceptance or rejection.E) A) and B)
F) B) and D)

Question 10

As a job candidate, the purposes of an interview are to convince the employer of your potential, learn more about the job and the company, and expand on the information on your résumé .

Accepted Answer

A) True 
 B)False

Question 11

Which of following is a legal interview question?

Accepted Answer

A)  Are you married?
B)  Are you a U.S. citizen?
C)  Do you have any disabilities?
D)  Are you authorized to work in the United States?E) A) and C)
F) None of the above

Question 12

The purposes of sending an application or résumé follow-up message to an employer include jogging the memory of the hiring manager, showing your serious interest in the position, and

Accepted Answer

A)  emphasizing your qualifications or adding new information.
B)  sending a personal note to the receptionist, who often helps make the final decision.
C)  sharing your photograph to match your qualifications to your face.
D)  setting a deadline for the employer to offer you the position.E) B) and C)
F) A) and B)

Question 13

You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and

Accepted Answer

A)  arriving on time.
B)  using gender-neutral language.
C)  presenting success stories to respond to behavioral questions.
D)  preparing thoroughly.E) A) and D)
F) B) and C)

Question 14

Which of the following should you do during a panel interview?

Accepted Answer

A)  Contact each panel member personally beforehand.
B)  When answering a question, maintain eye contact only with the person who posed the question.
C)  Use your laptop to take notes during the interview.
D)  Demonstrate active listening skills by leaning slightly forward and maintaining eye contact will all panel members.E) A) and D)
F) A) and C)

Question 15

From an interview, an employer can learn what drives and motivates you.

Accepted Answer

A) True 
 B)False

Question 16

When filling out an application form, you should look over all of the questions before starting to complete them.

Accepted Answer

A) True 
 B)False

Question 17

When an interviewer asks you a challenging question about a weakness, what is the best way to respond?

Accepted Answer

A)  To prove you have only strengths, reply that you have no weaknesses at all.
B)  To be completely honest with the interviewer, talk about the employment weakness that concerns you most.
C)  Mention a previous weakness and the way you have corrected it.
D)  Demonstrate your honesty by bringing up every weakness you can identify.E) A) and D)
F) A) and C)

Question 18

Which of the following is an acceptable reason for following up with an employer in writing?

Accepted Answer

A)  Your résumé or application has received no response.
B)  You have learned that you are not being offered the position.
C)  You received an offer for the position.
D)  All of these are acceptable reasons to follow up with an employer in writing.E) A) and D)
F) All of the above

Question 19

Many screening interviews occur on the telephone.

Accepted Answer

A) True 
 B)False

Question 20

The most common format for hiring/placement interviews is the sequential interview.

Accepted Answer

A) True 
 B)False

Exam 14: Interviewing and Following up

The purposes of sending an application or résumé follow-up message to an employer include jogging the memory of the hiring manager, showing your serious interest in the position, and

Correct AnswerverifiedShow Answer

You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and

Correct AnswerverifiedShow Answer

Which of the following is the best advice when traveling to and arriving at your interview?

Correct AnswerverifiedShow Answer

Which of the following should you do during a panel interview?

Correct AnswerverifiedShow Answer

When filling out an application form, you should look over all of the questions before starting to complete them.

Correct AnswerverifiedShow Answer

In the ____________________ part of the STAR technique for answering behavioral interview questions, you should describe what you did and how, including the skills or resources that you used.

Correct AnswerverifiedShow Answer

After writing a follow-up letter to thank your interviewer, your next step should be

Correct AnswerverifiedShow Answer

Many screening interviews occur on the telephone.

Correct AnswerverifiedShow Answer

When answering interview questions, interject many verbal pauses to give yourself time to formulate appropriate answers.

Correct AnswerverifiedShow Answer

Most employers contact job applicants by e-mail to set up interviews.

Correct AnswerverifiedShow Answer

If you are rejected for a position that you remain interested in, you should avoid corresponding with that company again.

Correct AnswerverifiedShow Answer

Because online interviews are typically conducted using webcams and videoconferencing software, applicants do not need to worry about their appearance, nonverbal behaviors, or eye contact.

Correct AnswerverifiedShow Answer

Which of the following is an acceptable reason for following up with an employer in writing?

Correct AnswerverifiedShow Answer

When an interviewer asks you a challenging question about a weakness, what is the best way to respond?

Correct AnswerverifiedShow Answer

As a job candidate, the purposes of an interview are to convince the employer of your potential, learn more about the job and the company, and expand on the information on your résumé .

Correct AnswerverifiedShow Answer

The most common format for hiring/placement interviews is the sequential interview.

Correct AnswerverifiedShow Answer

In which part of the STAR technique for answering behavioral interview questions should you focus on yourself (rather than a group or team) ?

Correct AnswerverifiedShow Answer

What information should you provide your references so that they can write a recommendation?

Correct AnswerverifiedShow Answer

From an interview, an employer can learn what drives and motivates you.

Correct AnswerverifiedShow Answer

Which of following is a legal interview question?

Correct AnswerverifiedShow Answer

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