A) product adaptation
B) engagement
C) conversion
D) review
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) products or services are sold for personal consumption
B) goods that are sold in consumer markets are not sold
C) a single customer can account for a huge volume of purchases
D) relationship marketing is given least importance
Correct Answer
verified
Multiple Choice
A) initiation buy
B) straight rebuy
C) new buy
D) modified rebuy
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) straight rebuy
B) golden handshake
C) negative inventory
D) strategic alliance
Correct Answer
verified
Multiple Choice
A) It can use social networking sites to advertise itself to businesses.
B) It can market its products through dealers.
C) It can set the price and other conditions of sale without negotiation.
D) It can use accessory equipment and major equipment.
Correct Answer
verified
Multiple Choice
A) For many suppliers, retaining their current customers has become a secondary focus in relationship marketing.
B) Business suppliers use social networking sites sparingly as these sites discourage businesses from shopping for all their needs.
C) Loyal customers are less profitable than those who are price sensitive and perceive no difference among brands or suppliers.
D) Relationship marketing has become more important than before because competition is becoming more intense.
Correct Answer
verified
Multiple Choice
A) reduces the attention required to be given to customers.
B) makes it easy to identify prospective buyers.
C) reduces the dependency on distributors for product delivery.
D) increases product diversity.
Correct Answer
verified
Multiple Choice
A) Component parts require extensive processing before they become part of another product, whereas supplies do not.
B) Component parts are consumable items, whereas supplies are finished items.
C) Component parts become part of a final product, whereas supplies do not.
D) Component parts are inexpensive when compared to other business products, whereas supplies are expensive.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) raw materials
B) component parts
C) MRO items
D) business services
Correct Answer
verified
Multiple Choice
A) inelastic demand
B) joint demand
C) elastic demand
D) fluctuating demand
Correct Answer
verified
Multiple Choice
A) It is the feeling of nurturing concern for, and dependence upon, another.
B) It is the lack of motivation among employees in businesses.
C) It is a legal consolidation and collaboration of companies into a single entity.
D) It is the lack of economic competition in the market.
Correct Answer
verified
Multiple Choice
A) raw materials
B) MRO supplies
C) component parts
D) business services
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) consumer product
B) shopping product
C) business product
D) convenience product
Correct Answer
verified
Multiple Choice
A) producer
B) retailer
C) institution
D) manufacturer
Correct Answer
verified
True/False
Correct Answer
verified
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