Question 1

One advantage of the direct strategy is that it saves the reader time.

Accepted Answer

A) True 
 B)False

Question 2

You can expect to write more messages on the job than ever.

Accepted Answer

A) True 
 B)False

Question 3

The second phase of the 3-x-3 writing process begins with

Accepted Answer

A)   analyzing the audience.
B)   composing the message.
C)   researching the topic.
D)   organizing the message.E) A) and C)
F) B) and C)

Question 4

According to communication experts, what is the greatest failing of business writers?

Accepted Answer

A)   Poor spelling
B)   Unclear sentence structure
C)   Ambiguous wording
D)   Poor organizationE) All of the above
F) A) and D)

Question 5

When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should

Accepted Answer

A)   put the bad news first.
B)   begin with the main idea.
C)   explain all background information first.
D)   send the message via e-mail, text message, or IM.E) A) and D)
F) A) and C)

Question 6

When should passive voice be used in business writing?

Accepted Answer

A)   When you want to de-emphasize the action or the recipient of the action
B)   When you want to emphasize the bad news
C)   When you want to conceal the doer of the action
D)   NeverE) C) and D)
F) A) and C)

Question 7

Using a hierarchy such as an outline can help you to organize ideas and information.

Accepted Answer

A) True 
 B)False

Question 8

Because sentences of 20 or fewer words have the most impact, business writers must restrict all sentences to fewer than 20 words.

Accepted Answer

A) True 
 B)False  False

Question 9

The most compelling and effective messages contain one repeated sentence pattern rather than a variety of sentences.

Accepted Answer

A) True 
 B)False

Question 10

A compound-complex sentence contains two complete but related thoughts.

Accepted Answer

A) True 
 B)False

Question 11

Which formal research source is best to obtain firsthand information?

Accepted Answer

A)   Internet websites and articles
B)   Reference books
C)   Electronic databases
D)   InterviewsE) All of the above
F) None of the above

Question 12

Which of the following sentences emphasizes an idea through style?

Accepted Answer

A)   Consider adding a statement of qualifications section on your résumé; but, most important, include specific and relevant previous employment information.
B)   Add a statement of qualifications section on your résumé, but also include specific and relevant previous employment information.
C)   A résumé should include a statement of qualifications section and specific and relevant previous employment information.
D)   You should include a statement of qualifications section and specific and relevant previous employment information on your résumé.E) A) and D)
F) C) and D)

Question 13

Technology has changed the working environments of employees, that is why employees are telecommuting more than ever is an example of a

Accepted Answer

A)   complete sentence.
B)   fragment.
C)   fused or run-on sentence.
D)   comma splice.E) A) and B)
F) A) and C)

Question 14

What kind of sentence contains an independent clause and a dependent clause?

Accepted Answer

A)   Simple sentence
B)   Compound sentence
C)   Complex sentence
D)   Compound-complex sentenceE) B) and C)
F) A) and B)

Question 15

Effective paragraphs

Accepted Answer

A)   usually present the main idea in the first sentence.
B)   are coherent.
C)   include supporting sentences that expand and explain the main idea.
D)   All answer choices are correct.E) A) and B)
F) A) and C)

Question 16

Transitional expressions such as next, first, and finally are useful to show

Accepted Answer

A)   cause and effect.
B)   illustration.
C)   comparison and contrast.
D)   time association.E) B) and C)
F) A) and D)

Question 17

A paragraph is unified when it develops at least three ideas.

Accepted Answer

A) True 
 B)False  False

Question 18

As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence. This type of research produces data that is considered

Accepted Answer

A)   firsthand information.
B)   informal documentation.
C)   supplementary, secondary information.
D)   scientific experimentation.E) B) and D)
F) None of the above

Question 19

The new organizational chart was presented by our recently hired CEO is an example of a sentence using the ___________________ voice.

Accepted Answer

passive

Question 20

All of the following would probably require informal research methods except

Accepted Answer

A)   routine e-mail messages.
B)   business letters.
C)   long reports and complex business problems.
D)   oral presentations.E) All of the above
F) A) and B)

Exam 3: Organizing and Drafting Business Messages

One advantage of the direct strategy is that it saves the reader time.

Correct AnswerverifiedShow Answer

You can expect to write more messages on the job than ever.

Correct AnswerverifiedShow Answer

The second phase of the 3-x-3 writing process begins with

Correct AnswerverifiedShow Answer

According to communication experts, what is the greatest failing of business writers?

Correct AnswerverifiedShow Answer

When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should

Correct AnswerverifiedShow Answer

When should passive voice be used in business writing?

Correct AnswerverifiedShow Answer

Using a hierarchy such as an outline can help you to organize ideas and information.

Correct AnswerverifiedShow Answer

Because sentences of 20 or fewer words have the most impact, business writers must restrict all sentences to fewer than 20 words.

Correct AnswerverifiedFalse

The most compelling and effective messages contain one repeated sentence pattern rather than a variety of sentences.

Correct AnswerverifiedShow Answer

A compound-complex sentence contains two complete but related thoughts.

Correct AnswerverifiedShow Answer

Which formal research source is best to obtain firsthand information?

Correct AnswerverifiedShow Answer

Which of the following sentences emphasizes an idea through style?

Correct AnswerverifiedShow Answer

Technology has changed the working environments of employees, that is why employees are telecommuting more than ever is an example of a

Correct AnswerverifiedShow Answer

What kind of sentence contains an independent clause and a dependent clause?

Correct AnswerverifiedShow Answer

Effective paragraphs

Correct AnswerverifiedShow Answer

Transitional expressions such as next, first, and finally are useful to show

Correct AnswerverifiedShow Answer

A paragraph is unified when it develops at least three ideas.

Correct AnswerverifiedFalse

As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence. This type of research produces data that is considered

Correct AnswerverifiedShow Answer

The new organizational chart was presented by our recently hired CEO is an example of a sentence using the ___________________ voice.

Correct Answerverifiedpassive

All of the following would probably require informal research methods except

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified

Correct Answer
verified
passive

Correct Answer
verified