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Casca Paints,a manufacturer of paints and emulsions,owns a user-friendly Website.The Website allows customers to upload pictures of their house and select the colors that best match their expectations.DonnelDesigns Inc. ,an interior decoration firm,enters into a partnership with Casca Paints.As a result,customers can now get a complete interior design solution for their homes.This is an example of a(n) _____.​


A) golden handshake
B) ​elevator pitch
C) ​business acquisition
D) strategic alliance

E) A) and D)
F) None of the above

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In a buying center,the person who has the formal or informal power to choose or approve the selection of a supplier or brand is known as the__________.

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A _____ is a situation requiring the purchase of a product for the first time.​


A) modified rebuy
B) ​derived demand
C) ​joint demand
D) new buy

E) C) and D)
F) B) and D)

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By pressurizing a supplier to sell products at very low prices,a buyer may,in effect,force the supplier to stop selling to him or her.

A) True
B) False

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Items such as sheet metal,treated lumber,corn syrup,and plastics are examples of _____.​


A) raw materials
B) ​processed materials
C) ​installations
D) MRO supplies

E) None of the above
F) B) and D)

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Which of the following items are inexpensive when compared to other business products?


A) Accessory equipment
B) Installations
C) Component parts
D) Supplies

E) A) and D)
F) None of the above

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Businesses contract outside providers to perform services such as janitorial,advertising,legal,and so on.when it costs less than hiring an employee to perform the particular task.

A) True
B) False

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Which of the following scenarios illustrates the use of processed materials in manufacturing?


A) No-Glut Inc.uses rice flour in the manufacture of gluten-free products.
B) Zintec Sugar House uses sugarcane to produce white sugar.
C) Pace,an automobile company,uses magnesium alloy wheels for its high-end cars.
D) Reldex Steel Corp.uses blast furnaces in their manufacturing process.

E) B) and D)
F) A) and C)

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​In the context of measuring online success,the _____ is important because big spenders can be the most profitable customers for a business.


A) conversion task
B) ​frequency of sales
C) ​monetary value of sales
D) recencyrate

E) A) and B)
F) A) and C)

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A small increase or decrease in consumer demand can produce a much larger change in demand for the facilities and equipment needed to make the consumer product.This is known as _____.​


A) the multiplier effect
B) ​reciprocity
C) ​the conversion rate
D) frequency

E) A) and B)
F) A) and C)

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Quality is one of the criteria against which business buyers evaluate products and suppliers.

A) True
B) False

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In the context of the types of business products,consumable items that do not become part of a final product are known as__________.

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Which of the following is a difference between component parts and supplies?


A) Component parts require extensive processing before they become part of another product,while supplies do not.
B) Component parts are consumable items,while supplies are finished items.
C) Component parts become part of a final product,while supplies do not.
D) Component parts are inexpensive when compared to other business products,while supplies are expensive.

E) A) and B)
F) B) and C)

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How does customer service help business marketers?

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Business marketers are increasingly reco...

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Both relationship commitment and trust are necessary for a strategic alliance to succeed in the long run.

A) True
B) False

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Business marketing deals with the purchase and sale of goods and services intended for _____.​


A) personal use
B) ​industrial use
C) ​gifting
D) individual needs

E) C) and D)
F) B) and D)

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Which of the following is true of business marketing on the Internet?


A) Business-to-business marketers are behind their business-to-consumer counterparts in social media adoption.
B) Social media is no longer used to market content in the form of e-mail newsletters and videos.
C) Determining a target market is easy in business marketing ever since social media has gone mainstream.
D) Companies that make use of business marketing on the Internet are adopting social media strategies at a slow pace.

E) A) and B)
F) A) and C)

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What are supplies? Explain with examples.

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Supplies are consumable items that do no...

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Which of the following is true of raw materials?


A) They often have a large number of relatively small sellers.
B) They almost always require promotion via mass advertising.
C) They include capital goods such as large or expensive machinery.
D) They have relatively short lives and are less expensive compared to supplies.

E) A) and B)
F) C) and D)

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Rachel,a university student,purchases a watch as a gift for her mother.In this scenario,the watch is an example of a(n)__________product.

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